Contact
Talk to the people who made the files
Questions about an order or a custom animation? Write to us and an animator or developer from the team will reply — not a chatbot.
- We aim to reply within one business day
- India Standard Time (UTC+5:30)
Email
hello.appverselabs@gmail.com
Custom work, partnerships and general questions.
Write an emailOrder support
support.appverselabs@gmail.com
Downloads, payments, receipts and refunds — include your order ID.
Email supportWhatsApp
+91 9054 3232 42
Quick questions and file checks. Text only — we'll reply in the chat.
Open WhatsAppStudio
Surat, Gujarat, India
svgastore is a digital studio. Please email before visiting so someone is there to meet you.
Send us a message
Pick a topic so it reaches the right person. Fields are required unless marked optional.
Custom animation
Need something that isn't in the catalogue?
We design SVGA gifts, entrances, frames and banners to your spec. Send a short brief and we'll come back with a quote and timeline before any work starts.
A good brief covers
- What it's for — gift, entrance, frame, banner, reward
- Canvas size and where it plays in your UI
- Loop or play once, and roughly how long
- LTR, RTL or both
- Target file size and your player (Android, iOS, Flutter, Web)
- Deadline and any reference links
What to expect
- Order helpReply within one business day. Download problems are usually solved in the first reply.
- RefundsDecision within 2 business days — see the refund policy.
- Custom workQuestions or a quote within 2 business days of a complete brief.
Business days are Monday to Friday, India Standard Time, excluding Indian public holidays.